It couldn’t be easier – just tell us your name, email address and a password, then answer a couple questions. You can sign up for Urgent Care MD Online in just a few minutes![edsanimate_end]
Choose a Doctor
After checkout, you’ll be taken to a page that displays the doctors for your state. Here you can read more about each doctor, view their specializations, ratings and reviews.[edsanimate_end]
Start a Session
Just click the See This Doctor Now button to be connected with the waiting room of the board-certified doctor of your choice. If that doctor is seeing another patient, you’ll have the option of going to an online waiting room or choosing another doctor who is available at that moment.[edsanimate_end]
Frequently Asked Questions:
You will need high-speed Internet access, a webcam or built-in camera with audio capability.
Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 are all supported.
We do support Windows XP SP3 but please do keep in mind official support for this platform has been stopped by Microsoft.
2GHz single-core CPU for up to 3-way calls; dual-core CPU for larger meetings.
i5 or i7 CPU is recommended for group video calls
Windows Surface Pro 3 and later are supported. Any Windows RT versions are not supported.
Mac App Store version: OS X 10.7 or later
iOS 8 or later
iPad 2 or newer
iPad Mini 1st and 2nd generation
iPhone 4s or newer
Android 4.1 Jelly Bean or later
NEON compatible ARM processor
Dual core CPU
Recommendations: Samsung Galaxy S3, Galaxy S4, Galaxy S5, Galaxy S6, HTC One, HTC One M8, Nexus 5, Samsung Tab 4 10.1
Devices using Atom processor (e.g. Dell Venue 8)
Devices without rear camera (corrected in upcoming 3.4.1 release)
Problem with camera or high video delay: Samsung Mini S3, Nexus 4, LG G3
Linux and Chromebook
Unfortunately, we currently do not have plans for a Linux version and Chromebook.
Sometimes. It depends on whether or not you set up an account. With an Urgent Care MD Online account, you can allow doctors to access and review your health information from past visits. Also, to help keep track of your own health information.
A typical doctor visit at Urgent Care MD is about 10 minutes.
Some state laws and regulations require a face-to-face visit before allowing prescriptions. Every state is different. Please note that doctors on Urgent Health MD are not able to prescribe controlled substances or lifestyle drugs.
The cost for an online doctor visit is just $49 if you don’t have a health plan, if your plan doesn’t cover online visits or if you haven’t met your plan’s deductible. If your health plan covers these visits, you may only owe the copay or coinsurance amount. Either way, you will always see what you owe before you begin a visit.
No. The cost is the same no matter when you visit with the doctor, just $49 without insurance.
You may use Visa, MasterCard, Discover and American Express debit and credit cards for payment. Keep in mind that charges for prescriptions aren’t included in the cost of your visit.
Yes. To obtain a sick slip from an Urgent Care MD visit, you must have a visit with an online doctor and tell him or her you need a sick slip before the call ends. The sick slip will include the date of the visit, recommended date to return to work or school and any restrictions.
Yes. The online care doctor can provide medical clearance to return to work or school, but this requires an online visit with the doctor. Be sure to request the sick slip before ending your conversation. The doctor will only be able to provide medical clearance for a reasonable number of days and is based on the doctor’s clinical judgment. The sick slip can be obtained from the online care system in the conversation history.
Can an online doctor complete Family and Medical Leave Act, disability/insurance, request related to service dogs, DMV forms, or school/camp forms?
No. Completion of these forms requires the patient have an ongoing established relationship with a primary care physician such as a family practice physician, pediatrician or other medical doctor. Completion of these forms often requires an in-person physical exam and lab tests, which cannot be done through an online physician visit.