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Our technology is browser based so if you have a relatively recent version of any of the major browsers (Chrome, Safari, Edge, Firefox, etc), you should have no problem. If there is a technical issue, we always have the option of transitioning to a regular phone call if necessary.

Sometimes, our Electronic Medical Records does have some access to existing health records if they are shared on the network. Usually, we have access to your prior medication history.

There is no specific time limit; however, the typical visit is usually 30 minutes or less given the types of complaints we typically treat.

Unfortunately, we are currently only based out of Georgia. Therefore, by law, the pt is supposed to be in the State of Georgia to receive care.

Yes, once the doctor has seen you, if a prescription is necessary, it will be electronically sent to the pharmacy of your choice. However, we do not prescribe any controlled substances via telehealth. 

It depends on what type of insurance you have. Once you are in our virtual waiting room, our medical assistant will verify your information and inform you of the copay based on your insurance. However, the maximum you will ever pay is $49 per visit.

No, there are no additional fees for talking to doctors on weekends or evenings. However, our doctor’s availability is typically from 9am-7pm daily.

We accept all major credit cards(there is a 4% processing fee) as well as Venmo, Cash App and PayPal. We offer a $5 discount if you use Venmo, Cash App, Paypal, or Zelle.

Yes, we are happy to generate a slip for missed work or school.

It depends on the situation and the nature of the illness or injury. Typically for minor illness such as resp infections, the doctor is happy to provide a return to work clearance. For physical injuries, it is on a case by case basis. We do not manage any worker’s compensation related injuries or claims.

Yes, we are happy to help you with these types of forms. There is an additional $25 required for the time it takes to complete the form and fax/mail/email to the proper recipient.

Currently, we only see patients 18 years of age or older. Younger patients must be accompanied by their parent.

We eliminate a lot of the overhead of a traditional office so this reflects in the price charged to the patient. All our doctors are Board Certified in either Internal Medicine or Family Medicine, licensed to practice in Georgia, and they are physically located here in Georgia in the metro Atlanta area.

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